Custom Screen Printing, Embroidery and Promotional Products Tampa, FL

Need Help? Call 813-384-8275

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Ordering Information

Order Checklist
Be sure to check your order against the following list to ensure speedy and accurate order placement. If you have questions concerning material, quality, color, or design, it is best to order a sample before placing an order.

  1. Contact information, including billing address.
  2. Item name, number, color, and quantity.
  3. Pricing, including set up and run charges, if applicable (reference any quotes or specials).
  4. Artwork instructions (reorder number, typesetting instructions, when art was emailed, etc.)
  5. Imprint color, size, and location.
  6. Ship-to address, ship method, and event date, if applicable.

Order Placement & Shipping
Please submit orders/artwork online or via email to orders@bayshorebrands.com. When submitted via email, please include company name and PO number in subject line. Phone orders will require an email order confirmation.

Normal production time is 10 business days, after final art and order confirmation is approved. Shipping time is not considered in production time. Some exclusions may apply such as peak seasons, large orders and art changes. Additions to any order already approved and in process will be considered a “new order”.

Shipment Method: F.O.B. Tampa, FL. Bayshore Brands reserves the right to determine the best shipping method unless specifically pre-routed by customer. All costs of transportation and insurance shall be borne by the customer and all risk of loss shall pass to the customer when the goods are delivered to the carrier, whether the carrier is selected by customer or by Bayshore Brands.

Packaging
Standard bulk packaging is used unless otherwise noted. Call for quote on special packaging costs, i.e. insertions, mailers, poly bags, etc.

Cancellations or changes
Orders cancelled during production will be charged for the work completed at the time of cancellation plus any applicable restocking and/or credit card fees. All cancellations or changes must be made in writing. Changes may delay shipments and charges may apply.

Credit Terms
All orders will be shipped on credit card or company check payment unless credit has been approved.

Deposit and Payment
Certain orders may require a deposit. We accept company check, cashier’s check, Visa, Master Card and American Express. Past due invoices are subject to a late payment charge

Combined Quantity Pricing
Order two or more products on the same PO with the same imprint and imprint method, and take the combined quantity pricing for all products. All items must meet catalog minimums per style and color and ship at the same time.

Fabric / Material
Due to the nature of material, we cannot guarantee color match from one dye lot to another. Variances in color, shade, texture, size, and construction of finished goods may occasionally occur. Please note that these variances are inherent to tie dye shirts and therefore each shirt will likely have differences in the tie dye design. We reserve the right to change, correct, or improve products without notice. No adjustments or claims will be processed regarding these variances. 
 

Product Size 
All product dimensions are approximate and may vary up to 1". No adjustments or claims will be processed regarding slight size variances.

Laundering Instructions
After rhinestone transfers have been applied to garments, please use the following laundering instructions: Turn garment inside-out. Gentle was with mild detergent then hang dry. We can provide Care Instruction hang tags for your finished garments upon request.

Returns
We measure our success based on customer satisfaction. This is achieved by customers getting what they want, when they need it. We will never produce your order until you have approved both product specifications and a FREE electronic art proof.

We guarantee that all orders will meet your approved specifications or we will rerun your order or credit your account.

If for some reason you feel your merchandise does not match your approved specifications, simply email info@bayshorebrands.com and let us know your order number, the date of your purchase, what you would like to return and why you want to return it.

No returns will be accepted after 15 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return. Finished goods returns will be accepted in the case of defective materials only. All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.

Indemnification
Customer warrants that they have the legal right to use the marks, symbols, or designs depicted in the artwork and shall indemnify and hold Bayshore Brands harmless in any infringement actions as a result of reproducing the artwork.

Legal Notice
These terms and conditions govern the sale of products and the provision of services by Bayshore Brands and its divisions, subsidiaries and affiliates and take precedence over buyer’s supplemental or conflicting terms and conditions. Neither Bayshore Brands’ commencement of performance or delivery shall be deemed or constituted as acceptance of buyer’s supplemental terms and conditions. Buyer’s approval of order confirmation or pre-pay invoice from Bayshore Brands shall be deemed to constitute acceptance of the terms and conditions contained herein.

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